Last updated: April 22, 2026
Privacy Policy
Solfilms Studio ("we", "us", or "our") provides video production, photography, and multimedia services. This Privacy Policy describes how we collect, use, and protect information you provide through our website, contact form, phone calls, and SMS messages.
1. Information We Collect
When you submit an inquiry or contact us, we may collect:
- • Contact details: first name, last name, email address, phone number.
- • Project details: project type, budget range, timeline, scope, event date/location.
- • Communications: messages sent via form, email, phone, or SMS.
- • Technical data: IP address, browser type, and basic analytics.
2. How We Use Your Information
- • Respond to your project inquiry and prepare a proposal or estimate.
- • Schedule consultations, shoot dates, and project coordination.
- • Send booking confirmations, reminders, updates, and follow-ups.
- • Share portfolio updates and promotional offers (SMS/email).
- • Improve our services and website experience.
- • Comply with legal obligations.
3. SMS / Text Messaging Program
Express Consent Required
We only send SMS text messages to individuals who have provided express written consent by checking the opt-in box on our contact form.
Types of Messages
- • Project inquiry follow-ups and quote delivery.
- • Shoot confirmation, reminders, and schedule updates.
- • Portfolio announcements and project highlights.
- • Promotional offers, new services, seasonal specials.
Frequency
Message frequency varies based on your project timeline. Typically 1-5 messages per month, more during active projects.
Costs
Message and data rates may apply. Your mobile carrier may charge standard messaging fees based on your plan. Solfilms Studio does not charge a fee for our messages.
How to Opt Out
Reply STOP to any text message to unsubscribe. You will receive a confirmation message, and no further SMS will be sent.
Help & Support
Reply HELP to any text message for assistance, or contact us at [email protected].
No Sharing of Phone Numbers
We do not share, sell, or rent your mobile phone number or SMS opt-in information to third parties. Phone numbers and SMS consent are used solely to deliver messages you have agreed to receive.
4. Data Retention
We keep your information only as long as needed to service your project, comply with legal obligations, and resolve disputes. Inquiry data is typically retained for 12 months after project completion.
5. Your Rights
- • Access: Request a copy of the data we hold about you.
- • Correction: Request correction of inaccurate information.
- • Deletion: Request deletion of your information.
- • Opt-out: Unsubscribe from SMS (reply STOP) or email anytime.
To exercise these rights, email [email protected].
6. Security
We use reasonable safeguards to protect your data. No system is perfectly secure, but we respond promptly to any suspected breach.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date reflects the latest revision. Material changes will be communicated via our website.